Is this company a licensed plumber?
No — this site is an inquiry and matching resource. It does not hold a plumbing license and does not send its own crew to a job.
Will a provider definitely take my job?
Not guaranteed. Which independent providers are available, what they’re qualified for, and how quickly they respond all shift week to week.
I sent photos — is that enough to diagnose the problem?
Rarely on its own. Photos are a useful starting point, but what’s behind a wall or under a slab usually only shows up once someone looks in person.
Is it worth getting more than one estimate?
For anything that isn’t an emergency, yes. Lining up two written scopes side by side tends to expose real differences in diagnosis, materials, prep work, and what’s excluded.
Whose job is it to check licensing and insurance?
Yours. Before work begins, it falls to the homeowner to confirm the provider’s credentials, insurance, permit plan, scope, and warranty coverage directly.